To reach the island of Ischia, guests can arrive in Naples by car. From the city they can take a ferry from Naples Calata di Massa and Pozzuoli or the hydrofoil jets from Napoli Molo Berello or Napoli Mergellina. On the island the main harbours are Porto d'Ischia, Casamicciola port and Forio. The ferry journey lasts about 90 minutes or 50 minutes on the hydrofoil jet.
In addition to a private bathroom with a shower/WC and a hairdryer, all of the twin/double standard rooms are furnished with a balcony or terrace, TV, direct dial telephone, radio, air conditioning and heating units, a safety deposit box and a minibar. Further standard in-room amenities include Internet access, a minibar and a double bed.
The hotel provides its guests with the following facilities: an external thermal swimming pool, an external freshwater pool, a covered thermal pool with hydromassage, a children's pool, Kneipp way and a panoramic solarium equipped with small beds and beach umbrellas. Furthermore, there is an exotic garden and an aromatherapy garden ‘Eden dei Sensi', as well as an indoor thermal department with an ASL convention, beauty farm, chromotherapy, fitness area and a sauna. Guests may also take advantage of the snack bar, themed musical evenings, night galas, ping pong and a nearby outdoor tennis court. Aqua fit classes are also offered, and guests can work on their suntans at the tanning studio. Programmes of entertainment for adults and children may also be enjoyed.